Refund policy
🔄 Return & Refund Policy
Last updated: January 1, 2026
Blended Haven works with trusted third-party suppliers to deliver curated products directly to you. Because fulfillment is handled by our partners, return eligibility may vary by product.
✅ Returns
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We accept returns within 14 days of delivery for eligible items
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Items must be:
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Unused
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In original condition
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In original packaging
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Some products may be final sale and not eligible for return. These will be clearly noted on the product page.
❌ Non-Returnable Items
The following items are not eligible for return or refund:
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Clearance or final sale items
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Gift cards
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Digital products
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Items showing signs of use or damage after delivery
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Items returned without prior approval
📦 Return Process
To initiate a return:
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Email support@blendedhaven.com
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Include your order number and reason for return
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If approved, return instructions will be provided
Returns sent without authorization may not be accepted.
💸 Refunds
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Approved refunds are issued to the original payment method
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Refunds are processed after the item is received and inspected
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Original shipping fees are non-refundable
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Refund processing times may vary depending on your bank or payment provider
🚚 Return Shipping
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Customers are responsible for return shipping costs, unless the item arrived damaged or defective
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Shipping costs are non-refundable
🛠 Damaged or Defective Items
If your item arrives damaged or defective:
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Contact support@blendedhaven.com within 48 hours of delivery
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Include photos of the issue and your order number
We will work with the supplier to resolve the issue as quickly as possible.
❗ Lost or Missing Packages
If your tracking shows a package as delivered but you have not received it:
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Please contact the shipping carrier directly
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Blended Haven is not responsible for packages marked as delivered by the carrier
📣 Additional Notes
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Delivery times are estimates and not guaranteed
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Orders cannot be modified or canceled once processing begins
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Blended Haven reserves the right to refuse returns that do not meet policy requirements
📧 Contact Us
If you have questions about returns or refunds, please contact:
support@blendedhaven.com